FAQs:
1. What is the meaning of Nextrus?
Nextrus means Next R Us. It shows that as a team, we are confident that we can do something special and make benefits for both parties.
2. What kind of products can we supply?
Nextrus mainly supply digital products, such as mobile phone, MP3/MP4, memory card, etc. Besides these, we also sell polo shirts of many different famous teams, for example, AC Milan, Real Madrid, Manchester United and so on.
3. You have MOQ for the items?
The answer is NO. Nextrus has no MOQ for all the goods we sell. You can buy 1 piece of any items you want as a trial order to test the quality and our service.
4. What about the warranty?
We will inspect everything before shipment. That means you can be certain about the goods you order. All the products we will come with a minimum two-years warranty but you will find that some items are guaranteed. For a longer period by their Chinese manufacturers.
5. Can I print our own logo on the products?
Absolutely the answer is YES. For larger orders, we have a special team to provide you with OEM-Service.
We are working closely with manufacturers in China to bring you the hottest and best items. Many of our customers are already selling these products worldwide with their logo and packaging.
6. How to order?
a. You can go to FEEDBACK to leave your inquiry to us
c. You can buy the goods by online talking:
Skype: nextrjason
Yahoo: nextrjason
Trade Manager: nextrus
7. How to pay?
As a 3rd Year Gold Supplier of Alibaba, for sample order, we prefer payment by Western Union since it is very quick, so that we can deliver the goods very soon. For larger orders, we mainly accept HSBC Bank Transfer.
8. Payment
Bank Transfer
Bank: HSBC Hong Kong
Beneficiary Name: NEXTRUS INTERNATIONAL ELECTRONICS TECHNOLOGY CO., LIMITED
Bank Address: 1 Queen¡¯s Road Central, Hong Kong
Account Number: 808666440838
Swift Code: HSBCHKHHHKH
Western Union
First name: Xuan
Last name: Li
City: Shenzhen
Country: China
9. What about shipment?
Most of our items are available for shipping within one-two work days. Shipping direct from China to major destinations (Europe, USA, Australia, etc) typically takes only 3-4 days. Express shipping may also be available to your location.
10. What about after-sale service?
We set up a special department to deal with these matters. You can be sure about the items you are buying with our professional staff.
11. Can I have the tracking number?
Sure. We will provide you with tracking number as long as we ship the items. You can trace the status of the goods on the website with it.
12. If some items are of bad quality, what should I do?
No worry, what you should do is mail the items to us, we will send you the brand new ones for free with a special gift to express our apologize.
13. Which courier should I choose? Which one is better?
We offer EMS, UPS, DHL, etc, for you to choose. EMS will be the cheapest, but it will take a couple of more days for shipment, mainly 5-7 days. DHL or UPS will be more expensive but much more faster. You can choose the one you prefer.
P.S: If you want to talk with me right now, please contact me with Alibaba¡¯s Trade Manager or visit our website www.nextrus.en.alibaba.com. |
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